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Our policy is one of instant support, and our customer care team is here to help you 24 hours a day, 7-days a week.


Contacting Customer Care:
If you have any questions, concerns, or problems, please contact the Online Customer Care Center:

Live chat:
Chat live now on your computer

Toll free in the U.S. at

Contact by Telephone


For technical support, payment processing, or general questions, please call us at:

1+(809) 549-2069


Toll free in the U.S. at


Contact by Email

  • Technical Support, Payment Processing, General Questions, Feedback
    If you are having any technical problems (either playing or installing the Starluck software), please email our support team at and your question will be answered within 24 hours. Please include as much detail as possible in your email, to help us provide you with the best support. Please note that you will receive a faster response if you chat live with a Customer Care Representative.

  • Bug Report
    If you experience any trouble with the Starluck software, please contact the webmaster.

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